Care & Maintenance
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Before First Use
Once your chair has been delivered and assembled, we recommend giving the surface a light clean or vacuum before first use. During packaging, storage, and transit, small amounts of dust, fabric fibres, or packaging residue may settle on the material. A gentle clean using a soft brush attachment or microfiber cloth will help freshen the surface before placing the chair into everyday use.
Understanding Fabric Behaviour
Certain materials naturally react to lighting, pressure, and daily use. Fabrics such as chenille or velvet-style finishes may show shading, pressure marks, or changes in texture direction depending on how the fibres sit. This is a normal characteristic of soft-touch upholstery and should not be considered a fault.
Over time, seating areas may also soften slightly as the chair settles into regular use, contributing to a more relaxed and comfortable feel.
Quality Checks Before Dispatch
Before the chairs leave, each order goes through a series of quality control checks to ensure the product meets presentation and manufacturing standards. Upholstery, stitching, structure, cushioning, and overall finish are inspected prior to dispatch to help ensure the chair arrives in suitable condition for delivery.