Delivery & Assembly
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Getting Your Order to You
​We aim to make getting your new seating as smooth and seamless as possible. Shipping methods, estimated transit times, and delivery schedules vary based on your location and current stock availability.
​Once your order is placed, our team works to process it quickly. You will receive a confirmation email with all relevant details. For specific delivery timelines, please reach out to our support team.
Chair Assembly & Setup
​Setting up your new chair is designed to be straightforward so you can get comfortable right away.​Depending on the specific model you choose, complete assembly instructions will either be included physically in the box or sent digitally to your email upon dispatch. Each guide walks you through the setup process step-by-step, including any tools you might need. If you ever misplace your guide or need digital access, our customer support team is always on hand to help.
What If Something Is Missing or Damaged?
We take great care in packaging your order, but if a part arrives damaged or missing from the box, contact us within 7 days of delivery. Keep all original packaging, and our team will get a replacement part or resolution sorted for you promptly.